Contact Us

Got a question about a review, spotted something out of date, or want to flag an issue with one of the sites we cover? This page explains how to reach Non Gamstop Casinos and what we can (and can't) help with.

What we can help with

Non Gamstop Casinos is an independent research and comparison site focused on slots not on GamStop and the wider landscape of casinos not on GamStop operating outside the UK's self-exclusion scheme. We're happy to hear from readers on:

• Corrections or updates to information on a specific casino listing
• Questions about how we rate and rank operators
• Feedback on new casinos not on GamStop we should be researching
• General queries about how non-GamStop sites, bonuses or payment methods work
• Reports of broken links, outdated offers or inaccurate details on the site

What we can't help with

We are a review and comparison publisher, not a casino operator. That means there are limits to what we can resolve directly:

• Account issues — password resets, verification, deposits, withdrawals or closed accounts need to go to the casino's own support team, not us
• Bonus disputes — wagering requirement queries or bonus terms are set by each brand; check the operator's own terms page first
• Self-exclusion requests — if you want to add controls or exclude yourself from a casino, that request goes to the casino directly, or you can read our guidance on responsible gambling for wider support options
• Legal or regulatory advice — we report on how the market works but we're not a legal adviser

Before you get in touch

A lot of common questions are already covered elsewhere on the site. If you're weighing up which brand fits your budget or game preferences, our main comparison page — Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed — breaks down the top-rated options including Betmica, Kikibet and Betninja side by side, with the headline offers and conditions attached to each. If you want to understand who's behind the site and how we work, the About Us page covers our research approach in more detail. And if you're unsure about the small print around any listing, the Terms and Conditions page sets out how the site itself operates.

How we handle commercial relationships

Some of the casinos listed on Non Gamstop Casinos pay us a commission if a reader signs up through our links. This doesn't buy a better score or a higher position — our ranking is based on the research process described on our comparison pages, not on who pays the most. If you ever spot something that looks off because of this, that's exactly the kind of message we want to receive.

What happens when you contact us

We read every message that comes in. Corrections and factual reports get prioritised, since keeping listings accurate is the core of what this site does. General feedback and suggestions are read too, though we can't promise an individual reply to every one. If a message needs action — say, a broken offer link or an outdated welcome bonus — we aim to update the relevant page once we've verified the change.

A quick reminder before you play

Slots not on GamStop and casinos not on GamStop sit outside the UK's self-exclusion register, which is why some players choose them after excluding elsewhere. That's a genuine positive for readers who want a fresh option, wider game libraries or bigger welcome offers than they've found on GamStop-registered sites. But it also means the usual GamStop safety net isn't there. If you've self-excluded and are thinking about your options, our Responsible Gambling page has practical information worth reading first. All gambling on this site's recommended brands is intended for adults aged 18 and over.

Get in touch

Whether it's a correction, a question about a listed brand, or feedback on how we cover slots not on GamStop, we'd rather hear from you than have inaccurate information sit on the page. Reach out through the contact details provided on this page, and we'll take it from there.